Joanna Pommersbach

Institution Warsaw School of Economics Date (from – to) 2005 (in progress)
Degree(s) or Diploma(s) obtained Human Resource Management, post-diploma studies Institution University of Bielefeld, Germany, Faculty of Sociology Date (from – to) 1991-1992Degree(s) or Diploma(s) obtained Tempus Scholarship
 

Institution Warsaw University, Department of Psychology Date (from – to) 1980-1986
Degree(s) or Diploma(s) obtained MA
 

Membership in professional bodies:  Polish Psychological Association, Polish Sociological Association, Polish Association of  Personnel Management
Membership in other organizations: Club of Catholic Intelligentsia, Family Section 
Other skills (e.g. computer literacy, training, etc.): Windows environment, academic skills

Present position: independent consultant
 Starting date of being independent consultant (month/year): 7/2005
 Key qualifications:
 Training and development of professionals (governmental and business sector)
 Mediation and conflict resolution
 HR management according to TQM philosophy
 HR competency models and tools in organizations
 Training needs diagnosis
 Management Audit
 Assessment Center
 Facilitation of strategic session
 Feedback sessions methodology

Professional Experience Record:
Date (from – to) 1994 -2004,Location Poland, Company Yes-Consensus, Position Partner
Description Managed projects aimed in human resources development (trainings, audit, assesment and development centers) for diverse multi-national corporation (banking, FMCG, IT – technology, manufacturing)
Introduced Quality Circles, using originally developed methodology in middle-sized company
Elaborated and conducted original  personal effectiveness training programmes (negotiation, assertiveness, internal customer care, stress management, others) - used in projects delivered to multinational corporations (FMCG, consumer electronic, IT-technology, manufacturing)
Created self-assessment  interactive tool  for leadership competency model for FMCG multinational corporation
Developed and delivered several feedback and strategic sessions for higher management and board members (IT-technology, consumer electronic)
Provided coaching programmes for managers (IT-technology, consumer electronics)
Developed curricula and lectured in leading business schools for several years:
 - Warsaw University of Technology, Business School, EMBA, IMBA   
-   Warsaw School of Economics, Post-diploma studies: Quality Manager, course in HRM in TQM;
- Leon Koźmiński Academy of Entrepreneurship and Management,  Post-diploma studies: Psychology in Business                                                                      
Mediated conflicts in management boards
Served as process expert in labour-managements negotiations
Lectured in National School for Public Administration (change management, leadership skills, personal effectiveness programmes)
Prepared and conducted negotiation training for trade unions representative (organised by National Labour Inspectorate)
Cooperated with several foreign consulting firm in know-how transfer to polish governmental sector including: Interaction Associates, San Francisco-Boston, Civil Service College, London, UK, Mitchell and Melrose, London, UK, DHV Holland

Date (from – to) 1991-1994, Location Poland, Company Partners for Democratic Change
Position Eastern European Director Description 
Supervised operations of several national centres
Helped to open new centres in ECE Region
Adapted American training programmes in peaceful conflict resolution (conflict management, negotiation, mediation)
Run PR activities for peaceful conflict resolution
Coordinated HQ strategy implementation in ECE region
Prepared social conflict analysis for the government
Cooperated with American advisory organisation in implementing conflict resolution methodology in ECE Region (American Arbitration Association, American Peace Corps in Poland)

Date (from – to) 1988-2001, Location Poland,
Company Institute of Applied Social Sciences, University of Warsaw, Position Senior Assistant
Description Carried on research and courses in social and organisational psychology
Organised Centre for Conflict Resolution

Date (from – to) 1987-1988, Location Poland,Company Institute of Psychology, Polish Academy of Sciences, Position assistant
Description Research and academic work